Privacy Policy

At Scorpion International Tennis Academy (“we,” “us,” or “our”), we are committed to protecting the privacy of individuals who visit our website, scorpiontennis.com.au, and interact with our online services. This Privacy Policy sets out how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and handling of your personal information as described below.

1. What Information We Collect

(a) Personal Information:
We may collect personal information that can be used to identify you, such as your name, email address, telephone number, postal address, and any other personal details you choose to provide when you:

Register for an account
Subscribe to our newsletters or mailing lists
Make a purchase or request a service
Participate in surveys, promotions, or competitions
Contact our customer support team

(b) Non-Identifying Information:
We may also collect non-identifying information about your interactions with our website, including browser type, device information, IP address, pages visited, time spent on the site, and other analytical data. This information is collected through cookies, web beacons, and similar technologies. While this data does not directly identify you, it helps us understand user preferences and improve our services.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Providing, maintaining, and improving our website and services
Communicating with you regarding your account, transactions, or inquiries
Sending you promotional materials, marketing communications, and service updates, if you have opted to receive them
Personalising your experience on our website by displaying content and offers tailored to your interests
Conducting research, analytics, and data aggregation to improve our products, services, and user experience
Complying with legal obligations, resolving disputes, enforcing our terms, and protecting our rights and interests

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing transactions, or delivering services. These providers must comply with the APPs and only use your information for authorised purposes.
Legal Requirements: We may disclose personal information if required to do so by law, regulation, court order, or other legal process, or if we believe it is reasonably necessary to protect the rights, property, or safety of us, our users, or the public.
Business Transactions: In the event of a merger, acquisition, sale of assets, or other significant corporate transaction, your personal information may be transferred as part of that process, subject to appropriate confidentiality arrangements.

4. International Data Transfers

While we primarily store and process personal information within Australia, some of our service providers or business partners may be located overseas. In the event that your personal information is transferred outside of Australia, we will take reasonable steps to ensure that any overseas recipient protects your information in a manner consistent with the APPs and this Privacy Policy.

5. Data Security

We are committed to safeguarding your personal information and employ appropriate technical, administrative, and physical measures to protect it from unauthorised access, misuse, loss, or alteration. However, no security measure is completely foolproof. We urge you to take reasonable precautions to protect your personal information, including using strong passwords and ensuring you do not share them with others.

6. Accessing and Correcting Your Information

You have the right to access, update, or correct the personal information we hold about you. If you would like to make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and, if applicable, help you make corrections or deletions in compliance with the APPs.

7. Cookies and Other Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyse usage, and deliver personalised content and advertisements. You can control the use of cookies through your browser settings, but disabling them may affect certain features of our website.

8. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not governed by this Privacy Policy. We are not responsible for the privacy practices, content, or security measures employed by these third parties. We recommend reviewing their respective privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have inadvertently collected such information, please contact us so that we can promptly take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Complaints and Contact Details

If you have any questions, concerns, or complaints about our handling of your personal information or this Privacy Policy, please contact us at:

Scorpion International Tennis Academy
109 Yallambee Rd, Jindalee QLD 4074
0411817667
scorpiontennis.001@gmail.com